Gamzix company, a dynamic player in the iGaming industry:

• was founded in March 2020 with a vision to redefine the world of online slot games
• has already successfully produced 60 slot games
• the team has grown to over 90 skilled professionals and we continue to grow
• two strategically located offices in Europe
• with a strong focus on quality and compliance, we hold the prestigious MGA B2B Critical Supply License
• and certifications from industry leaders iTechLabs and GLI, ensuring the highest standards

We are seeking a proactive, organized, and client-focused individual who is eager to grow in the field of account management. The ideal candidate is a fast learner, detail-oriented, and capable of building strong relationships with clients while effectively handling multiple tasks.

Responsibilities:

• 1+ years of experience in the iGaming industry, preferably in an Account Management role
• Communicating with clients via email, Skype, and Telegram to understand their needs, address inquiries, and provide updates on services
• Client support: assisting in account management, resolving issues, and providing consultations on the company’s products
• Maintaining client documentation: recording all interactions, agreements, and feedback in a CRM system (Jira)
• Tracking and analyzing key metrics: monitoring progress toward financial goals
• Conducting basic market research to identify new trends and competitor activities

What we expect:

• Confidence in working with clients and a focus on meeting their needs
• Ability to effectively organize your work, maintain accuracy in documentation, and handle multiple tasks simultaneously
• Quick learning skills, ability to analyze information, and work with data
• Basic understanding of CRM systems (Jira or equivalents)
• English proficiency sufficient for business correspondence and communication with clients (B2+)

What we offer:

• Hybrid or Remote work model: Offices in Warsaw city
• 7 hour working day 10:00AM — 6:00 PM (with the lunch break)
• A-class office, Mokotow, Warsaw
• Competitive salary in the IT field, fixed in €, paid taxes
• 10 days for paid sick leave
• 28 days of paid vacation: 18 and 10 days separately
• State holidays are paid
• Medical Insurance
• Courses/training reimbursement
• Referral bonus, if you bring people as talented as you
• Corporate English courses: business or general, morning or evening schedule
• People-oriented company with the work&life balance
• Opened and friendly communication
• Corporate team buildings and activities